Legal
Privacy Policy
Decormuse (ABN 41 991 812 955) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Last updated May 2026
Information we collect
We collect personal information you provide directly — such as your name, email address, phone number, delivery address and order details — when you make a purchase, create an enquiry, subscribe to our newsletter, book a service or submit a review.
We may also collect technical information automatically, including your device type, browser and how you use our website, to help us improve our service.
How we use your information
We use your information to process and deliver your orders, respond to enquiries, provide styling and other services, send order updates and (with your consent) marketing communications, and to meet our legal and accounting obligations.
You can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Disclosure to third parties
We share information only as needed to run our business — for example with payment providers (such as Stripe), shipping and courier partners, and trusted service providers who help us operate the website. We do not sell your personal information.
Some providers may store data overseas; we take reasonable steps to ensure your information is handled securely and consistently with the APPs.
Payment security
Payments are processed securely by our payment partners. We do not store your full card details on our servers.
Access, correction and complaints
You may request access to, or correction of, the personal information we hold about you. To make a request, raise a privacy concern or lodge a complaint, contact us at decormuseofficial@outlook.com.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Cookies
Our website uses cookies and similar technologies to remember your cart and wishlist and to understand how the site is used. You can disable cookies in your browser, though some features may not work as intended.

